Frequently Asked Questions
How do you reduce shipping cost on oversized luggage?
Two levers: shipping fewer zones from facilities in Pennsylvania, Nevada, and Texas, and rate shopping parcel against LTL freight on every order rather than defaulting to one method.
Can you ship smart luggage with lithium batteries?
Yes. Luggage with integrated charging, GPS, or motorized features is Class 9 dangerous goods. We maintain a DG-certified team and ship under full DOT and IATA compliance with UN-specification packaging.
Do you support retail and wholesale accounts?
Yes. Retail-ready prep, pallet building to routing guide specification, EDI through SPS Commerce, and Amazon FBA prep including FNSKU labeling, all from the same inventory pool.
How do you handle seasonal travel demand?
We flex labor across peak periods around holiday travel and the spring and summer season, and run 7-day fulfillment at our Lancaster headquarters.