Frequently Asked Questions
How do you handle seasonal volume spikes?
We flex labor across peak seasons without renegotiating your agreement, and run 7-day-a-week fulfillment at our Lancaster headquarters so weekend surges do not create Monday backlogs.
Can you ship hazmat sporting goods?
Yes. We handle DOT hazmat and Class 9 lithium battery shipping with a DG-certified team, covering pressurized canisters, batteries in electronics and e-bikes, and flammable liquids in fuel and maintenance products.
Do you handle oversized items like bikes and kayaks?
Yes. Oversized goods are rate shopped between parcel and LTL freight on every order, and packed to survive the carrier network they will travel through.
Can you build promotional bundles and retail displays?
Yes. Kitting, bundling, retail display assembly, and Amazon FBA prep are handled in-house, so building a promotional SKU does not require routing inventory through a separate co-packer.