Is Jay Group an FDA-registered 3PL for food and beverage?

Yes. Every Jay Group facility is FDA-registered, so we can legally handle and ship consumable food and beverage products, and we’re also ISO/IEC 27001 certified — with sanitary, allergen-aware operations and full lot and expiration control.

Is Jay Group tech-driven?

Yes. We built our own proprietary order management system — real-time visibility, AI-powered forecasting, and deep reporting through a client access portal — and run it on Manhattan Associates WMS, a longtime Leader in the Gartner Magic Quadrant for Warehouse Management Systems. Technology is core to how we operate, not a dashboard bolted on afterward.

How does Jay Group handle expiration dates and recalls?

We track lot, batch, and serial numbers to the case level and support FIFO, LIFO, and FEFO. For dated food and beverage stock we pick FEFO so the units closest to expiration ship first, and every unit is traceable to its lot — so in a recall we can isolate affected inventory quickly and document exactly which orders it shipped in.

Does Jay Group handle food and beverage returns?

Yes — reverse logistics is a strength. Returns are inspected and dispositioned by lot and expiration date, in-date sellable units go back to stock, and the results sync to your systems in real time, so date-sensitive returns don’t quietly drain your margin.

Can Jay Group support e-commerce, subscription, and wholesale at once?

Yes — that’s what omnichannel means here. DTC e-commerce across Shopify, Amazon, and TikTok Shop, subscription programs like coffee and snack boxes, and B2B grocery and club wholesale with full SPS Commerce EDI integration, all from one inventory pool.

What makes Jay Group different from tech-forward 3PLs?

Most brands are told to choose between a tech-forward platform and a hands-on operator. Jay Group is both: a proprietary, AI-powered platform on an enterprise WMS, running in temperature- and humidity-controlled warehouses we own and operate ourselves, with a team that stays for years and food-safety compliance few 3PLs can match. And because we’re family-owned, you’re a client, not a line in a return.

Who is the best fit for Jay Group?

Jay Group is built for emerging, fast-growing food and beverage brands scaling their fulfillment — generally those shipping at least 5,000 orders a month. We’ll consider brands below that on a case-by-case basis depending on the situation, but 5,000-plus per month is our sweet spot.

Ready to ship food and beverage the right way?

If you’re a food or beverage brand that needs omnichannel, FDA-registered, temperature-controlled, lot- and FEFO-managed fulfillment from a partner who actually owns and runs the building your product sits in, let’s talk. Contact Jay Group to tour a facility or start onboarding.

3PL Fulfillment for Food & Beverage Brands

Food Grade Fulfillment

Jay Group is an omnichannel 3PL: we run direct-to-consumer e-commerce, recurring subscriptions, and B2B wholesale from a single controlled pool of inventory, so a food or beverage brand can sell everywhere without fragmenting its stock. Most food brands aren’t on one channel — they’re on Shopify and Amazon and TikTok Shop, running a snack-box or coffee subscription, and landing their first grocery and club accounts, all at once — and the moment each of those pulls from separate inventory in separate places, you get oversells, expired stock, and stockouts on product that has a clock running on it. One operation, one accurate inventory position, allocated to wherever the order came from, keeps a scaling brand out of that trap.

And here’s the part worth saying up front, because it shapes everything below: we don’t broker your product to a network of warehouses we don’t control. We own and operate our facilities directly. For a consumable, expiration-dated product like food, who actually stands on the floor — and whether that floor is clean, pest-controlled, and held to food-safety standards — is the whole question.

Advanced Kitting, Bundling & Branded Packaging

Food and beverage brands rarely ship a single unit. You ship variety packs, curated snack boxes, coffee and tea samplers, subscription boxes, influencer PR kits, and retail-ready displays — and each of those is an assembly job, not just a pick. This is a core Jay Group strength.

We run dedicated automation for cartonization alongside a specialty contract-packaging division, so complex multi-SKU builds get assembled accurately and at speed instead of by hand and by hope. Subscription fulfillment lives on consistency: the same customer expects the same box, correct and in-date, every month, and one wrong or stale item is a cancellation. We engineer those errors out. Kitting, bundling, insert and sample management, branded packaging, and elevated custom unboxing all happen un

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3PL for Shopify Fulfillment

Shopify is where most food and beverage brands run their owned store, and it’s where we start. Our integration syncs orders, inventory, and tracking between Shopify and our warehouse in real time, so your storefront always shows accurate available-to-sell and you never oversell a unit you don’t have. Orders drop to the floor automatically, tracking pushes back to the customer, and the subscription apps most food brands rely on — recurring billing, subscribe-and-save coffee and snack programs — map cleanly into how we pick and ship. As you scale from a few hundred orders a month into the thousands, the operation scales with you, so you never have to re-plumb your fulfillment because you outgrew it.

3PL for Amazon Fulfillment

FBA, FBM & SFP

Amazon is unforgiving for consumables. Expiration dating, prep, poly-bagging, and labeling all have to be exactly right, or shipments get held and your listings go dark right when your ad spend is running — and Amazon’s remaining-shelf-life rules mean short-dated inventory gets rejected outright. We prep FBA shipments to Amazon’s exact spec, including the expiration-dated and lot-controlled requirements specific to food, so inventory checks in clean the first time. For brands that would rather hold stock with us, we run FBM and Seller-Fulfilled Prime, so you keep the Prime badge and its conversion lift while controlling your own inventory and sidestepping long-term storage fees on product that shouldn’t sit.

3PL for TikTok Shop Fulfillment

TikTok Shop rewards speed and punishes late fulfillment. A single video can 10x your order volume overnight, and the platform’s ship-window SLAs don’t flex because you got lucky — miss them and you get penalized right as you’re going viral. We’re built to absorb that kind of spike and ship inside the window, with the pick-pack capacity and staffing depth to turn a breakout moment into revenue instead of cancellations, refunds, and account strikes. And because we pick FEFO, the surge ships the freshest stock, not whatever is closest to the door.

3PL for Walmart & Target Fulfillment

Wholesale fulfillment & SPS Commerce integration

When a food brand wins its first real grocery, natural, or club account, fulfillment stops being about parcels and becomes about compliance. Retailers run strict routing guides, and one missed label, wrong pallet, short-dated case, or blown ship window becomes a chargeback that quietly eats your margin.

This is where SPS Commerce matters, and it’s specifically a wholesale capability. Jay Group is fully integrated with SPS Commerce for EDI, so your purchase orders flow in electronically, your advance ship notices and invoices flow back automatically, and every order is built to each retailer’s exact specification. Routing-guide compliance, retail and case labeling, lot and date coding, pallet configuration, ASN and documentation — the unglamorous work that keeps chargebacks off your invoice — is handled by a team that has run wholesale fulfillment for decades. For a food brand moving from DTC into Whole Foods, Sprouts, Target, or the club channel, that discipline separates a profitable wholesale account from one that costs money to keep

FDA-registered foodand beverage fulfillment

Food is regulated, and your 3PL is part of your regulatory footprint whether it behaves like it or not. Every Jay Group facility is FDA-registered — the credential that matters most for a food and beverage brand, because it means the warehouse holding your product is a facility the FDA already knows holds and ships consumable goods. That registration is also the backbone of how we meet the Food Safety Modernization Act, which pushed the industry from reacting to contamination toward preventing it.

In practice that means sanitary operations as routine: clean, closely monitored warehouses kept free of pests, with quality-critical inspections and package-integrity testing. It means allergen awareness — food brands live and die on label accuracy, so we handle allergen-containing SKUs with segregation discipline that keeps a peanut, dairy, soy, or gluten product from cross-contacting something meant to be free of it. And it means temperature- and humidity-controlled storage, because heat and moisture stale a snack, clump a powder, or spoil a beverage before its date. We’re also ISO/IEC 27001 certified and DEA-registered — rigor most food-focused providers never meet. FDA registration is the headline; sanitary, allergen-aware, climate-controlled handling is the depth behind it.

Lot, batch & serial tracking

For a food and beverage brand, traceability is not a feature — it’s insurance against the worst day your company will have. Jay Group tracks lot, batch, and serial numbers down to the case level on Manhattan Associates warehouse management technology. If an ingredient issue, a supplier recall, or a quality hold ever surfaces, we can isolate the affected inventory in hours and prove which orders it did and didn’t ship in — the difference between a controlled, documented response and a company-ending scramble. That lot-controlled distribution, the kind FSMA’s traceability rules expect, lets you answer a retailer’s or a regulator’s question with a record instead of a guess.

Expiration control — FIFO, LIFO, and FEFO

Dated product needs more than tracking; it needs the right rotation enforced at the pick face. Our WMS supports FIFO, LIFO, and FEFO, and for expiration-dated food and beverage stock we pick FEFO — first-expired-first-out — so the units closest to their date always leave first. That single discipline keeps a customer from receiving a snack that expires next week, keeps you from writing off aged inventory, and protects a grocery account, where short-dated cases get rejected and one rejection can put a new listing at risk. Plenty of platforms will say they “support” expiration data; the real question is whether the system enforces FEFO at the pick face or just stores a date in a field nobody acts on. We enforce it.

Returns management & reverse logistics

Returns are where a lot of food and beverage margin quietly disappears — and where Jay Group is genuinely strong. Date-sensitive, consumable products are expensive to get back and re-handle: a return that arrives near or past its date, or with compromised packaging, can’t go back on the shelf, and mishandling it costs you twice. Inbound returns are inspected and dispositioned by lot and expiration date; in-date, sellable units go back to stock; anything that can’t be resold is documented and handled cleanly. The outcome flows into your systems in real time, so inventory and finance both see the truth. For subscription brands especially — where cancellations and swaps generate a steady return stream — a partner that runs returns well protects your margin and your customer relationship.

The food and beverage Categories We Handle

Jay Group handles shelf-stable foods, snacks and energy bars, coffee and tea, non-alcoholic beverages and protein and energy drinks, powders and drink mixes, functional and better-for-you foods, and adjacent health, wellness, and consumable lines. Temperature-sensitive inventory gets the right storage conditions, allergen-containing product is handled with segregation discipline, and everything runs under the same food-safety and traceability standards — so a growing brand can add product lines without outgrowing its fulfillment partner.