Consumer Packaged Goods

3PL Fulfillment for CPG Brands

Consumer packaged goods brands rarely stay in one channel. What starts as a Shopify store becomes an Amazon listing, then a TikTok Shop, then a wholesale account with a regional grocer, then a national retail program with its own routing guide and chargeback schedule.

Each channel arrives with different packaging rules, different documentation, and different service level expectations.

Most 3PLs are built for one of those. They handle DTC parcel efficiently and treat retail as an exception, or they run pallets well and struggle with single-unit picks.

Brands end up splitting inventory across two or three providers, reconciling stock manually, and paying for safety stock in every location.

Jay Group runs all of it from a single inventory pool.

One Inventory Pool, Every Channel

Your DTC orders, marketplace orders, and retail POs draw from the same physical inventory in the same facility. Manhattan WMS allocates against real-time availability, so a spike on Amazon does not create a stockout on your own storefront without you knowing about it.

That matters most during promotional periods. When a retail PO for 400 cases lands the same week your DTC channel runs a sale, single-pool allocation lets you make an informed decision about which order gets the inventory. Split-provider setups make that decision for you, badly.

Scale Your 3PL Fulfillment without Compromise

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Retail EDI Through SPS Commerce

Retail relationships live or die on document accuracy. Purchase orders arrive as 850s. Shipments require 856 advance ship notices. Invoices need 810s. Miss a field, mislabel a carton, or ship outside the delivery window and the chargeback follows automatically.

Jay Group connects to SPS Commerce, the largest retail network in North America, providing EDI connectivity to more than 80,000 trading partners. Target, Walmart, Kroger, Costco, and Whole Foods all publish their own routing guides, and we build to them rather than around them.

FDA-Registered Facilities for Regulated CPG

A large share of CPG is regulated. Food, beverage, supplements, OTC hygiene, cosmetics, and pet consumables all fall under FDA oversight. That means lot-level traceability, expiration dating, FEFO picking, and the ability to execute a recall as a database query rather than a warehouse-wide search.

All Jay Group facilities are FDA registered and operate under cGMP practices. We are also ISO 27001 certified, which covers how your customer and order data is protected, not just how your product is handled.

Value-Added Services That Reduce Your Vendor Count

CPG brands typically need more than pick and pack. Kitting and bundling for promotional SKUs. Retail display assembly for endcap programs. Amazon FBA prep including FNSKU labeling and polybagging. Shelf-ready packaging that meets grocery specifications. Quality inspections on inbound freight.

We run all of it in-house across 750,000+ square feet, which removes the coordination overhead of shipping product between a co-packer, a prep center, and a fulfillment provider.

Coverage That Cuts Zones

Facilities in Lancaster and Mountville, Pennsylvania, Reno, Nevada, and Houston, Texas put your inventory within two-day ground of roughly 90% of US consumers. Fewer zones means lower parcel spend on every order, and it means you can offer competitive delivery promises without paying for air.

For retail programs, our locations sit near major freight corridors on both coasts and in the center, which shortens transit to distribution centers and reduces the risk of missing a delivery appointment.

Fulfillment:

PA NV TX

Carrier:

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Detailization:

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1 Day 2 Days 3 Days 4 Days 5+ Days No Service

Disclaimer: Transit times shown are estimates based on Jay Group’s historical shipping data and are provided for informational purposes only. Actual delivery times vary by carrier, service level, weather, and operational conditions. For accurate transit times specific to your business, request a transportation analysis.

The Partner You Scale With

Jay Group has operated continuously since 1965 and is a six-time Inc. 5000 honoree. Average employee tenure exceeds five years against an industry norm under twelve months, which is why our teams can execute complex, brand-specific work correctly. Order accuracy holds at 99.9%, tracked through real-time KPIs.

Every client has a dedicated account manager who knows your SKUs, your seasonality, and your standards.

Frequently Asked Questions

Can Jay Group handle DTC, marketplace, and retail from one facility?

Yes. All three channels draw from a single inventory pool in the same facility, allocated in real time through Manhattan WMS. You do not need separate providers or duplicated safety stock for each channel.

Which retailers can you support with EDI?

We connect through SPS Commerce, which provides EDI connectivity to more than 80,000 retail trading partners, including Target, Walmart, Kroger, Costco, and Whole Foods. We handle 850 purchase orders, 856 advance ship notices, and 810 invoices.

Are your facilities FDA registered?

Yes. All Jay Group facilities are FDA registered and operate under cGMP practices, with lot-level traceability, expiration dating, and FEFO picking. We are also ISO 27001 certified for information security.

What value-added services do you offer CPG brands?

Kitting and bundling, retail display assembly, Amazon FBA prep including FNSKU labeling and polybagging, shelf-ready packaging, and inbound quality inspections, all handled in-house across our facilities.

Contact Us

Fulfillment decisions shouldn’t be based on assumptions. Let’s talk through your challenges & have a straightforward conversation about whether Jay Group is the right fit for your business right now – no pressure, just clarity.