Frequently Asked Questions
How do you handle size and color variant inventory?
Each size and color combination is managed as a distinct SKU with its own bin location, inventory count, and replenishment trigger in Manhattan WMS, with barcode verification at pick and pack. Order accuracy holds at 99.9%.
Can you process apparel returns and exchanges?
Yes. We handle condition-based inspection, disposition rules you define, and restock timing that returns sellable units to available inventory quickly. Exchange orders ship without waiting for the inbound return to clear.
Which returns platforms do you integrate with?
We integrate with Loop Returns, Two Boxes, and Refundid, so your returns software and physical returns operation stay synchronized automatically.
Do you handle wholesale and retail prep for apparel?
Yes. Polybagging, hangtag application, price ticketing, carton labeling to routing guide specification, and account-specific case pack configurations, with EDI documentation through SPS Commerce.