Manhattan WMS (Enterprise Execution)

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Manhattan WMS is the enterprise warehouse management system built by Manhattan Associates to run high-volume, high-complexity warehouse operations — directing how inventory is received, put away, picked, packed, and shipped. It is the platform behind many of the largest supply chains in the world and a long-standing Leader in Gartner’s Magic Quadrant for Warehouse Management Systems. Jay Group runs its fulfillment operation on Manhattan Associates WMS, which is a deliberate choice: it is the difference between a 3PL improvising with entry-level software and one executing on the same class of system used by global retailers and manufacturers.

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Why Manhattan WMS Matters for Fulfillment

Plenty of language about "enterprise technology" turns out to be a light dashboard over a basic system. Jay Group actually operates Manhattan Associates WMS as its system of record — and pairs it with the team, footprint, and controls that make an enterprise platform worth having.

99.9% order accuracy at high volume

Jay Group runs its Manhattan WMS operation at a 99.9% order accuracy rate. In fulfillment that number is the customer experience — it is the gap between an order that arrives correct and complete and a wrong or short shipment that becomes a refund, a support ticket, and a lost repeat purchase.

An in-house development team, not a vendor queue

Enterprise software is only as useful as your ability to connect and extend it. Jay Group backs Manhattan WMS with an in-house development team and 50+ native integrations, so your store, marketplaces, ERP, and shipping systems tie into the WMS directly. When a requirement falls outside the standard integration set — a custom ERP or a retailer's EDI routing guide — the connection is built and maintained internally rather than waiting on an outside software vendor.

Retail and B2B routing compliance

High-volume brands sell into retailers and marketplaces that enforce strict routing, labeling, and EDI requirements, and a chargeback follows every mistake. Jay Group uses Manhattan WMS to execute B2B and retail orders to those routing guides — the right labels, cartons, ASNs, and appointments — so compliance is handled on the floor instead of becoming your problem after the fact.

Compliance enforced in the system of record

For regulated products, the WMS is also the compliance record. Jay Group operates FDA-registered, cGMP-aligned, ISO 27001-certified, DEA-registered, and PCI-certified facilities, and Manhattan WMS enforces the lot tracking, serialization, expiration-date handling, and chain-of-custody records that supplements, beauty, food, and medical products require.

What Manhattan WMS Handles at Jay Group

Inside Jay Group’s operation, Manhattan WMS directs receiving and putaway, storage and slotting, wave and batch picking, packing, and multi-carrier shipping across DTC, B2B, retail, and marketplace orders. It coordinates lot control, serialization, and expiration management on the floor, and feeds order and inventory status up into the client portal so brands can see what the warehouse is doing without asking for a report.

Manhattan WMS (Enterprise Execution)

Jay Group operates on Manhattan Associates WMS, an enterprise warehouse management platform used by global supply chains. It supports high-volume operations and dependable execution.

One System Across Facilities Jay Group Owns and Operates

Jay Group runs the same Manhattan WMS platform across all four facilities — Lancaster, PA (headquarters), Mountville, PA, Reno, NV, and Houston, TX — and it owns and operates every one of them rather than routing inventory through an asset-light network of third-party sites. That means execution follows one standard no matter where your product is stored, and there is a single accountable operator behind it. With stock positioned across the East, West, and Central U.S., brands reach more than 90% of the country within two days on ground shipping. Separately from the software, those warehouses run seven days a week, which speeds delivery by keeping orders moving over the weekend instead of stacking up until Monday. The facilities are also operated with sustainability in mind, powered by renewable energy and energy-efficient systems

Enterprise Technology, Family-Run Accountability

Manhattan WMS is enterprise infrastructure, but Jay Group runs it as a third-generation, family-owned company founded in 1965 and named to the Inc. 5000 list of fastest-growing private companies. Every client gets a dedicated account manager, so the enterprise system is paired with a real person who knows your business and stays accountable for how it performs — the execution power of a global-scale WMS without the anonymity that usually comes with it.

Manhattan WMS FAQ

What WMS does Jay Group use?

Jay Group runs on Manhattan Associates WMS, an enterprise warehouse management system used by global supply chains and a long-standing Leader in Gartner’s Magic Quadrant for WMS.

Why does running Manhattan WMS matter for my brand?

It is enterprise-grade execution built for high volume and complexity. It enforces the picking, inventory, and shipping discipline that keeps order accuracy at 99.9% as your order volume grows.

Can Manhattan WMS connect to my store and ERP?

Yes. Jay Group ties the WMS to ecommerce platforms, marketplaces, ERPs, and shipping systems through 50+ native integrations, with an in-house dev team for custom connections and retailer EDI routing.

Does Manhattan WMS support regulated products?

Yes. It enforces lot tracking, serialization, and expiration management inside FDA-registered, cGMP-aligned facilities, so compliance records live in the system of record.

Dual Coast US-based 3PL Fulfillment Centers

Jay Group is a third-generation family-owned and operated business, and we are proud to be listed on the Inc. 5000 as one of the fastest-growing private companies. With bi-coastal operations in Pennsylvania (Lancaster/Mountville) and Nevada (Reno), our fulfillment centers are built to help your brand scale—whether you’re shipping B2B, DTC, selling on marketplaces like Amazon and Walmart, or need subscription and kitting services
Jay Group is strategically positioned on the East and West coast to offer a full range of third-party logistics that includes warehousing, omnichannel fulfillment, packaging, and the added value of faster delivery times.

Strategic fulfillment locations near major transportation corridors help reduce transit times and shipping costs, a principle supported by U.S. freight and transportation data published by the Bureau of Transportation Statistics.

Lancaster, PA (HQ)

700 Indian Springs Dr, Lancaster, PA 17601

250K sq ft · 7-day fulfillment · ISO/IEC 27001

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